Here are some of our frequently asked questions.
Who is Cannabis Warehouse
Cannabis Warehouse aims to bring Australia’s internationally recognised and gold standard medical cannabis system to the world. We have assembled an international team that specialises in providing comprehensive services and consulting in the medical cannabis industry.
How do I create an account
Simply fill in the online registration form and your account will be verified by one of our team. Once verified you will be notified and can immediately place orders.
What is your return/refund policy for medicinal cannabis products?
To initiate a return or refund for your medical cannabis products, please get in touch with our support team. Please email [email protected] your Order # in the subject line and reason for return/refund. Upon reviewing your request, our team will inform you whether you are eligible for a credit note or a full refund. Once approved, you will be asked to ship the product(s) back to our warehouse for inspection Please send the returned items to the following address: ATTN: Cannabis Warehouse 18 Columbia Court DANDENONG SOUTH, VIC, 3164 Australia Once we receive and inspect the returned products, we will proceed with the appropriate action based on our assessment. Our support team will keep you updated throughout the process. If you have any further questions or need additional assistance, continue to reach out to our support team. Please note that certain conditions and restrictions may apply to returns and refunds, which will be communicated to you.