To signup for Cannabis Warehouse, please visit to https://orders.cannabiswarehouse.com.au/pharmacy-registration When going through the registration process, please ensure you provide accurate information for: - Email & Password - These will be your login credentials for the CW Portal - Pharmacy ABN - This is to ensure you are actively trading - Pharmacy Address - Enter the address exactly as it appears on Google Maps to ensure safe and correct delivery of your scheduled medicines. Please note that PO boxes are not accepted as a valid delivery address to maintain the integrity and security of the delivery process. - Upload matching Pharmacy Premises Certificate by State - Add APRHA Number and upload certificate for order approvals Once you've submitted, we will get you approved right away! :) If you have any questions about registration, please send an email to [email protected]

Can I return an opened product? Yes, you can return an opened product if at least 90% of the product remains. What are the steps to process a return and refund? To ensure a smooth and compliant return process for scheduled medicines, please follow these steps: Step 1: Product Verification Verify the products you intend to return by checking your order details. Ensure the product meets the return criteria mentioned above. Step 2: Return Package Information Prepare the following details: - Dimensions of the package (Length x Width x Height) - Weight of the package (must be under 20kg) - Name of the individual responsible for the return Step 3: Return Label Cannabis Warehouse (CW) will send you a return label. Ensure the label is securely attached to the package. Step 4: Package Pickup The return package will be picked up by TOLL via TGE (Team Global Express) OR Xpress. Ensure the package is ready for collection on the scheduled pickup date. Step 5: Verification and Credit Note Issuance Once the returned products are received and verified by Cannabis Warehouse, a Credit Note will be issued to you. The return fee will also be included. What approvals are needed for a refund? Before a refund can be processed, the request must be approved by the corresponding brand and sponsor. Who can I contact for further assistance? If you have any further inquiries or require assistance, please contact us at [email protected]. Thank you for choosing Cannabis Warehouse!