Compass Coin Loyalty Program – Terms & Conditions
These Terms & Conditions ("Terms") apply to your participation in the Compass Coin Loyalty Program ("Program"). By participating, you agree to these Terms.
1. Earning Coins
- You earn 1 Compass Coin for every $1 spent on eligible purchases.
- Selected products or brands may include bonus multipliers (e.g., 2× or 3× Coins).
2. Loyalty Tiers
Tier levels are based on total Coins earned:
- Bronze (5,000 Coins) → 2% discount
- Silver (10,000 Coins) → 5% discount
- Gold (15,000+ Coins) → 8% discount
Tier discounts apply only to products without existing brand or product discounts.
3. Validity & Expiry
- Coins are valid for 30 days from the date earned.
- Tiers are valid for 30 days from achievement, unless upgraded within that time.
Expired Coins cannot be reinstated or reused.
4. Order Cancellations
- If an order is cancelled, any Coins earned from that order will be removed.
- If removal of Coins lowers your tier status, your tier will be adjusted accordingly.
5. Bonus Multipliers
- From time to time, CW may announce bonus multipliers on selected new products or brands.
- Coins earned through multipliers are calculated based on the price of the eligible product.
6. General Conditions
- Coins have no cash value and cannot be exchanged for cash.
- The Program may be modified or terminated by CW at any time.
- CW reserves the right to adjust, suspend, or revoke Coins or tiers in cases of misuse, cancellation, or fraud.
All decisions made by CW regarding the Program are final.